Special Report: Brand Livestream
Kevin Best, Contributing Editor, BrandStorytelling.tv
Highlighting Impactful Live Streaming
Walmart’s live Holiday Shop-Along Spectacular on TikTok
Celebrity/Influencer: Michael Le
Date: December 18
Walmart recently partnered with TikTok in a high-profile experiment to court younger customers with livestream shopping. While the two companies might seem like an odd pairing at first, Walmart has been an active brand on TikTok for over a year, with 536.5k followers. Walmart even had expressed interest in potentially investing in TikTok back in September, when the social platform was being threatened with being banned in the US unless it was bought by a US company.
The event, titled the Holiday Shop-Along Spectacular, aimed to have TikTok influencers livestream clothing items from Walmart, which customers were able to then purchase by tapping a “buy now” button without having to leave the TikTok app. For those who wanted to wait and see everything that was available before clicking buy, there was also the option to look back on all of the items featured after the event concluded. The hour-long show featured rising TikTok stars as well as established dancer Michael Le, who boasts 43.5 million followers on the app. Influencers showed off Walmart clothing items in their own closets, and performed fashion shows in their living rooms.
Walmart has clearly seen a valuable opportunity to connect with younger customers through the app. Even though there is a physical Walmart location within 10 miles for 90% of Americans, the retail giant is still obviously willing to try new things to compete digitally with Amazon. And there is quite a mountain to climb on that front: Amazon.com had more visits in March of this year than Walmart, Ebay, and Apple’s websites combined.
This was also somewhat of a test for TikTok, which has been slowly expanding into a live shopping app. Last year TikTok ran the Hashtag Challenge Plus, which allowed customers to click on hashtags to purchase products without leaving the platform. They have recently partnered with Levis, and also the livestream shopping site Shopify. TikTok has been smart to realize that not only does their audience want to watch influencer content, they also want to shop.
Livestream shopping has been a billion dollar industry in China for a while now, but it will be interesting to see if TikTok can make it more popular with both US brands and their consumers. While ads on Facebook and Instagram have seemingly become less and less effective, branded content on social apps like TikTok seems to be gaining traction more and more.
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